Privacy Policy

1. Introduction

ChaosWing LLC ("we", "us", or "our") operates Payout Pilot, a web application for prop traders to track their trading accounts and manage payouts. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Personal Information

We collect information you provide directly to us, including:

• Name and email address (via authentication providers)
• Profile information from Google, GitHub, or other OAuth providers
• Billing information for paid subscriptions
• Communications you send to us

Trading Data

You may choose to input trading-related information, including:

• Prop firm account details and performance metrics
• Payout amounts and dates
• Investment costs and business expenses (Pro users)
• Custom prop firm names and configurations

Technical Information

• IP address and browser information
• Device type and operating system
• Usage patterns and feature interactions
• Error logs and performance data

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our Service
• Process transactions and manage subscriptions
• Send service-related communications
• Provide customer support
• Analyze usage patterns to enhance user experience
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

Service Providers

• Clerk: Authentication and user management
• Supabase: Database hosting and management
• Billing processors: Payment processing for subscriptions
• Cloud hosting: Application infrastructure

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes
• Protect our rights and property
• Ensure user safety
• Investigate potential violations

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit and at rest
• Row-level security (RLS) in our database
• Regular security audits and updates
• Access controls and authentication
• Secure cloud infrastructure

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as:

• Your account is active
• Needed to provide our services
• Required for legal or business purposes
• You have outstanding subscription obligations

When you delete your account, we will delete your personal information and trading data, though some data may be retained in backups for a limited period.

7. Your Rights and Choices

You have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data
• Portability: Export your data in a readable format
• Restriction: Limit how we process your data
• Objection: Object to certain data processing

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your login state
• Store user preferences (theme, settings)
• Analyze service usage and performance
• Provide security features

You can control cookies through your browser settings, though disabling them may affect functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place.

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "last updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

13. Regional Privacy Rights

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and how it's used.

European Residents (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights listed in Section 7 above.